Return 1 — Covered events
We review wrong-SKU deliveries, carrier-confirmed losses, and packets that arrive with visible seal damage. File within 48 hours of delivery with clear photographs.
Mill charter · AG-MILL-REF-2026
Rivulet rules
How Anchal Garments lists sowing packets, protects member details, and moves sealed pouches across India — drafted for the mill, not copied from earlier Appily charters.
Return Channel
Issued by Anchal Garments · operator Vaghela Vivek Dineshbhai
Return 2 — Outside the channel
Opened pouches, germination shortfalls tied to growing conditions, storage mishandling, or late reports fall outside return coverage.
Return 3 — Filing path
Send order ID, SKU, and evidence through Track & Support. Expect a desk reply within two business days.
Return 4 — Outcomes
Approved cases receive a replacement packet, mill credit, or refund to the original payment rail within five to seven working days after approval.
Return 5 — Replacement freight
Like-for-like replacement dispatches ride prepaid shipping at no extra charge.