Anchal Garments

Help vector

16 live guides across account, tracking, quality, and payments — tuned for 256 sowing-grade packets.

Account · channel 01

Sign-in & checkout

OTP, registration, and order history.

Open Account, enter your details, and confirm the 6-digit email OTP. Once verified you can checkout and track orders.

OTP confirmation keeps dispatch alerts, invoices, and support replies tied to a real inbox — not a mistyped address.

Check spam first, then resend from Account. If it still fails, reach us via Contact or Track & Support.

Tracking · channel 02

Courier status, holds, and confirmations.

Visit Track & Support with your order number and registered email to see packing and courier progress.

Yes — request a hold from the order status page while packing is open. After courier hand-off, the return policy applies.

Right after checkout succeeds. Prepaid carts move to the payment gateway; confirmation follows gateway approval.

Checkout flags unavailable zones. Send us your PIN and we will check alternate courier options where possible.

Quality · channel 03

Foil packing, damage claims, shipping.

Orders ship in moisture-barrier foil pouches, boxed with inner wrap for fine seed. Labels carry SKU and HSN 1209 classification.

Photograph the packet within 48 hours and file via Track & Support. See the return policy for remedies.

Yes — prepaid orders ship complimentary subject to courier coverage. Full details live in the shipping policy.

We supply sowing-grade HSN 1209 seed for planting. Outcomes depend on soil, season, and care — germination is not guaranteed.

Payments · channel 04

UPI, COD, invoices, and charters.

UPI and online gateways, plus Cash on Delivery on eligible carts. Prepaid orders always ship free.

Eligible COD orders include a flat ₹49 courier fee shown at checkout before you confirm.

All provisions live under terms & policies — terms, privacy, shipping, and returns.

GSTIN 27JYRPD9682P1Z0 is on record. Mention invoice needs in order notes or contact us after purchase.

Jump links

Human desk

Reach the team through Contact or Track & Support.